Frequently Asked Questions
Everything you need to know about your Physique experience.
What is the typical shipping time for an order?
Standard shipping usually takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
How do I determine the right size for me?
Each product page includes a detailed 'Size Guide' with specific measurements. We recommend measuring your favorite garment at home and comparing it to our charts for the perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Returns for store credit are free, while refunds to the original payment method incur a small restocking fee.
Are your materials sustainably sourced?
At Physique, we prioritize ethical manufacturing. Over 70% of our current collection is made from organic cotton, recycled polyester, or eco-friendly Tencel to minimize our environmental footprint.
How should I care for my Physique garments?
To maintain the longevity of your clothing, we recommend washing in cold water with similar colors and hanging to dry. Specific care instructions are also printed on the internal garment labels.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.